Rates & Policies

Listed below, you will find our current rates and policies and our new rates and policies going into effect February 2024. 

If you do not find the information you need, please contact our office and we will provide it for you.

Standard Residential Service Rates

Beginning Feb 8 2024
You will see the change on your bill due May 15, 2024
Monthly Minimum: $ 45.50

Rate:
Water Included w/ Min. Bill: 0 Gal
$0.85 per 100 Gallons or $8.50 per 100/Gallons
Tier (gal.): $/100 gal.:
100 46.35
200 47.20
300 48.05
400 48.90
500 49.75
600 50.60
700 51.45
800 52.30
900 53.15
1000 54.00
1100 54.85

In recent months we have had difficultly reading all the meters.  We have encountered problems with all the rain. If for some reason your meter has been estimated and you would like us to read your meter, call our office at 903-886-3458.  You can also call in a meter reading if needed.  Please contact our office for any additional information.

RATES & SERVICE FEES

NEW RATES EFFECTIVE FEB 8, 2024
DESCRIPTION AMOUNT
NEW STANDARD SERVICE EFFECTIVE 04/06/2023 $5,200.00
NEW NON-STANDARD SERVIE EFFECTIVE 04/06/2023 $5,200.00 PLUS
TRANSFER FEE $25.00
CUSTOMER DEPOSIT $200.00
STANDARD SERVICE INVESTIGATION FEE $100.00
NON STANDARD SERVICE INVESTIGATION $750.00 OR BASED ON SCOPE OR REQUEST PAYABLE TO ENGINEER
VOLUNTARY DISCONNECT FEE $25.00
REINSTATEMENT FEE IF SERVICE IS AVAILABLE -EFFECTIVE 04/06/2023 $450.00 + CUSTOMER DEPOSIT ($650.00)
DISCONNECT FOR NON-PAYMENT-EFFECTIVE 05/11/2023 $100.00
SERVICE TRIP FEE EFFECTIVE 05/11/2023 $50.00 EACH WAY
METER TEST FEE $150.00
RETURNED CHECK FEE - EFFECTIVE 05/11/2023 $35.00
LATE PAYMENT FEE $10.00 OR 10% WHICHEVER IS GREATER
METER TAMPERING- 1ST OFFENSE $200.00
CUSTOMER HISTORY REPORT $1.00
NON-DISCLOSURE FEE $10.00
CUSTOMER SERVICE INSPECTION FEE $25.00
ADMINISTRATION FEE- EFFECTIVE 05/11/2023 $350.00
METER LOG REPORT-EFFECTIVE 05/11/2023 $50.00